I want to find a new dentist. How can I get my records transferred?

The first step in choosing a new dentist is to list your needs, which might include:

• Location
• Hours of practice
• Language(s) spoken
• Generalist or specialist practice

Ask your family and friends if they can recommend a dentist. Other members of your community, such as your doctor, may be able to offer suggestions. Some provincial dental associations have Web sites that allow you to search for a dentist in your area (see “Other Resources” below).

Once you have narrowed your list to two or three names, call the dentists to see if they are accepting new patients.

How can I get my records transferred?

Original dental records belong to the dentist who provided the treatment, and not the patient, because dentists have to keep all of their records for a period of time, as set out by their provincial dental regulatory body. Once you have selected a new dentist, you can request that a copy of your records be transferred from your former dentist.

You may be required to sign a release form from your former dental office and you may also be charged an administrative fee for having your records copied and sent to another dental office. If you have questions about the records transfer process in your province, ask your dentist or contact the provincial dental regulatory body.